Please read these Terms & Conditions carefully before registering an account or using any service on pg1x2. By accessing the platform you confirm that you have read, understood, and agreed to be bound by these terms in their entirety.
Important Notice: These Terms & Conditions constitute a legally binding agreement between you ("Member", "User", "You") and pg1x2 ("the Company", "We", "Us", "Our"). If you do not agree to any part of these terms, you must not use the pg1x2 platform or any of its services.
In these Terms & Conditions, the following terms shall have the meanings set out below unless the context expressly requires otherwise:
2.1 Age Requirement. You must be at least 21 years of age to register an account, access the Platform, or use any Services. pg1x2 operates a strict 21+ policy. By creating an Account you represent and warrant that you are 21 years of age or older. The Company reserves the right to require age verification documentation at any time.
2.2 Geographic Eligibility. The Platform is designed and operated primarily for users located in Indonesia. It is your sole responsibility to ensure that accessing and using the Platform is lawful in your jurisdiction. The Company makes no representation that the Services are lawful or available in any jurisdiction outside of Indonesia.
2.3 Single Account Policy. Each individual may hold only one Account on pg1x2. Opening multiple Accounts by the same individual is strictly prohibited and will result in immediate suspension of all associated Accounts and forfeiture of all balances and pending Bonuses.
2.4 Prohibited Persons. The following persons are expressly prohibited from registering or maintaining an Account:
3.1 Registration Process. To access the full range of pg1x2 Services, you must complete the registration process on the pg1x2 Login page. You agree to provide accurate, current, and complete information during registration and to keep that information up to date at all times.
3.2 Account Security. You are solely responsible for maintaining the confidentiality of your username and password. You must not share your Account credentials with any third party. The Company will not be liable for any loss arising from unauthorised access to your Account resulting from your failure to maintain adequate security of your login details.
3.3 Identity Verification (KYC). The Company reserves the right to request identity verification documents at any stage of the Account lifecycle, including at registration, prior to processing a withdrawal, or at any other time deemed necessary. Acceptable documents include a valid national identity card (KTP), passport, or driver's licence. Failure to provide satisfactory KYC documentation within the timeframe specified by the Company may result in suspension or closure of your Account.
3.4 Account Information Updates. You must promptly notify the Company of any changes to your registered information, including your name, email address, or bank account details, by contacting support at [email protected].
3.5 One Account Per Device and Household. The Company may restrict the number of Accounts accessible from a single device or household IP address. Where multiple Accounts are detected from the same device or network, the Company reserves the right to review and, if necessary, suspend all associated Accounts pending investigation.
4.1 Supported Payment Methods. pg1x2 accepts deposits and processes withdrawals through the following methods: BCA, BRI, BNI, Mandiri, CIMB Niaga, OCBC NISP, OVO, DANA, GoPay, ShopeePay, LinkAja, Visa, and Mastercard. All transactions are denominated in Indonesian Rupiah (IDR / Rp). The Company does not charge transaction fees on standard deposits or withdrawals, although your bank or e-wallet provider may apply their own charges.
4.2 Minimum and Maximum Limits. Minimum deposit and withdrawal amounts are displayed on the cashier page within your Account and may be updated by the Company from time to time. Members are advised to check current limits before initiating a transaction.
4.3 Deposit Processing. Deposits made via local bank transfer (BCA, BRI, BNI, Mandiri) and e-wallets (OVO, DANA, GoPay, ShopeePay, LinkAja) are typically credited to the Member's Wallet within seconds of payment confirmation. The Company is not responsible for delays caused by third-party payment processors or banking institutions.
4.4 Withdrawal Processing. Withdrawal requests are processed by the Company within five (5) minutes of approval under normal operating conditions. Withdrawals may be subject to KYC verification before processing. The Company reserves the right to request additional documentation before releasing funds.
4.5 Withdrawal to Registered Method Only. Funds may only be withdrawn to a payment method registered in your name and linked to your Account. Third-party withdrawals are strictly prohibited. The Company may request supporting documentation to verify ownership of the receiving account.
4.6 Anti-Money Laundering. The Company operates in compliance with internationally recognised anti-money laundering (AML) principles. The Company reserves the right to delay, withhold, or refuse any withdrawal where there is a reasonable suspicion of financial crime, fraud, or a breach of these Terms. Any suspicious activity will be reported to the relevant authorities.
Note: All Wallet balances are held in Indonesian Rupiah. The Company does not offer cryptocurrency deposit or withdrawal facilities at this time.
5.1 General Bonus Terms. All Bonuses credited to a Member's Account are subject to wagering requirements, time limits, minimum odds restrictions, and any other specific terms communicated at the time the Bonus is offered. Bonus terms are displayed in full on the relevant promotion page and form part of these Terms & Conditions.
5.2 Wagering Requirements. Unless otherwise specified, Bonus funds must be wagered a minimum number of times (the "Wagering Requirement") before they or any winnings derived from them may be withdrawn. The applicable Wagering Requirement for each Bonus is stated on the relevant promotion page.
5.3 One Bonus Per Promotion. Each Member is entitled to claim each promotional offer once only, unless the promotion explicitly states otherwise. Attempting to claim the same Bonus multiple times — including through multiple Accounts — constitutes a breach of these Terms and will result in forfeiture of all related Bonuses and potential suspension of the Account.
5.4 Bonus Abuse. The Company reserves the right to withhold, cancel, or reclaim any Bonus where it reasonably determines that the Bonus has been claimed or used in a manner inconsistent with the spirit of the promotion, including but not limited to: arbitrage betting, matched betting using Bonus funds, or any form of coordinated exploitation of promotional terms.
5.5 Company Discretion. The Company reserves the right to modify, suspend, or withdraw any Bonus or promotional offer at any time without prior notice. The Company's decision on all Bonus-related matters is final.
5.6 Seasonal and Cultural Promotions. pg1x2 may offer promotional campaigns tied to Indonesian cultural events including Ramadhan, Idul Fitri, Indonesian Independence Day (17 August), and other occasions. Such promotions will carry their own specific terms communicated at the time of launch.
6.1 Acceptance of Bets. All bets placed on the Platform are subject to the specific rules applicable to the relevant sport, market, or game type. The Company reserves the right to decline, limit, or void any bet at its absolute discretion.
6.2 Minimum and Maximum Stakes. Minimum and maximum stake limits apply to all betting markets and casino games. These limits are displayed within the relevant game or market interface and may be adjusted by the Company at any time.
6.3 Errors and Technical Faults. In the event of a technical fault, data feed error, or any other error that results in an incorrect price or odds being displayed, the Company reserves the right to void affected bets and return stakes to Members' Wallets. The Company will not be liable for any losses arising from such errors.
6.4 Sportsbook — In-Play Betting. Live in-play betting markets, including BRI Liga 1, EPL, La Liga, Serie A, Bundesliga, Champions League, AFF Cup (Piala AFF), and e-sports markets (Mobile Legends MPL), are subject to suspension or closure at any time in accordance with match conditions. Bets accepted before a market is suspended remain valid unless voided under Clause 6.3.
6.5 Casino and Slots. All casino games, including slot gacor (high-return slot) titles from Pragmatic Play, NetEnt, Microgaming, and Pocket Games Soft, use independently certified random number generators (RNG). Game outcomes are determined entirely by chance; past results have no bearing on future outcomes.
6.6 Live Dealer Games. Live dealer tables operate under the rules of the specific game variant (baccarat, roulette, blackjack, etc.) as displayed within each table interface. Rules may vary by studio provider (Evolution Gaming, Pragmatic Play Live, Asia Gaming) and table variant.
6.7 Poker. The Online Poker room operates under standard Texas Hold'em and Omaha rules as published in the Poker section of the Platform. The Company acts as the platform provider only and is not a player at any table.
7.1 Commitment. pg1x2 is committed to promoting responsible gaming and to providing Members with the tools they need to remain in control of their gambling activity. A full description of available tools is set out on our Responsible Gaming page.
7.2 Age Restriction. The Platform is strictly for adults aged 21 and over. The Company employs age verification procedures at registration and may require documentary proof of age at any time. Any Account found to belong to an individual under the age of 21 will be immediately closed and all funds returned to the relevant payment method.
7.3 Self-Exclusion. Members who feel that their gambling is becoming problematic may request a self-exclusion period of between 30 days and 5 years, or a permanent self-exclusion, by contacting support. Once a self-exclusion is in force, the Company will take all reasonable steps to prevent the Member from accessing their Account for the duration of the exclusion period.
7.4 Deposit and Loss Limits. Members may set daily, weekly, or monthly deposit limits and loss limits via their Account dashboard. Changes that reduce an existing limit take effect immediately. Changes that increase an existing limit are subject to a 24-hour cooling-off period.
7.5 Support. If you are concerned about your gambling or the gambling of someone you know, please contact our support team at [email protected] or visit the Responsible Gaming page for guidance and resources.
8.1 Ownership. All content on the pg1x2 Platform — including but not limited to text, graphics, logos, button icons, images, audio clips, digital downloads, data compilations, and software — is the property of the Company or its content suppliers and is protected by applicable intellectual property laws.
8.2 Limited Licence. The Company grants you a limited, non-exclusive, non-transferable, revocable licence to access and use the Platform for your personal, non-commercial entertainment purposes only. This licence does not include the right to: resell or commercially exploit any Platform content; collect and use any product listings or descriptions; make any derivative use of the Platform or its content; or download or copy Account information for the benefit of any third party.
8.3 Prohibited Use. You must not reproduce, duplicate, copy, sell, resell, or exploit any portion of the Platform without the express written permission of the Company.
9.1 Privacy Policy. Your use of the pg1x2 Platform is also governed by our Privacy Policy, which is incorporated into these Terms & Conditions by reference. By using the Platform, you consent to the collection and use of your personal data as described in the Privacy Policy.
9.2 Data Security. The Company employs 256-bit SSL/TLS 1.3 encryption across all Platform communications and stores personal data on secure, access-controlled servers. Despite these measures, the Company cannot guarantee absolute security of data transmitted over the internet and accepts no liability for unauthorised access resulting from circumstances beyond its reasonable control.
9.3 Communications. By registering an Account, you agree to receive transactional communications (e.g., deposit confirmations, withdrawal notifications, security alerts) from the Company. You may opt out of marketing communications at any time by contacting support.
10.1 No Warranty. The pg1x2 Platform and all Services are provided on an "as is" and "as available" basis. The Company makes no representations or warranties of any kind, express or implied, as to the operation of the Platform, the accuracy of information displayed, or the uninterrupted availability of Services.
10.2 Exclusion of Consequential Loss. To the fullest extent permitted by applicable law, the Company excludes all liability for indirect, incidental, special, consequential, or punitive damages arising out of or in connection with your use of the Platform, including but not limited to loss of profits, loss of data, or loss of goodwill.
10.3 Cap on Liability. In any event, the Company's total aggregate liability to you in connection with any claim arising under these Terms shall not exceed the total value of funds held in your Wallet at the time the claim arises.
10.4 Force Majeure. The Company shall not be liable for any delay or failure in performance resulting from causes beyond its reasonable control, including acts of God, internet outages, government actions, civil unrest, or failures of third-party service providers.
11.1 Termination by the Company. The Company reserves the right to suspend or permanently close any Account, withhold funds, and void outstanding bets where it has reasonable grounds to believe that a Member has: breached any provision of these Terms; engaged in fraudulent, deceptive, or criminal activity; abused any Bonus or promotional offer; opened multiple Accounts; or otherwise acted in a manner detrimental to the integrity of the Platform.
11.2 Termination by the Member. You may close your Account at any time by contacting support at [email protected]. Prior to closure, any remaining Wallet balance (after satisfaction of any applicable Wagering Requirements) will be returned to your registered payment method, subject to standard KYC and AML checks.
11.3 Effect of Termination. Upon termination of an Account for any reason, all licences granted to you under these Terms shall immediately cease. Clauses relating to intellectual property, limitation of liability, and governing law shall survive termination.
12.1 These Terms & Conditions are governed by and shall be construed in accordance with internationally recognised principles of commercial law applicable to online gaming and betting platforms operating in the Asia-Pacific region.
12.2 The Company operates under an internationally recognised gaming licence and complies with the licensing authority's requirements in respect of player fund protection, fair gaming, responsible gambling, and anti-money laundering.
12.3 Dispute Resolution. In the event of a dispute between you and the Company that cannot be resolved through the standard customer support process, either party may refer the matter to binding arbitration under internationally recognised arbitration rules. The arbitration shall be conducted in English. The decision of the arbitrator shall be final and binding on both parties.
12.4 Nothing in this clause limits any statutory rights you may have under the laws of your country of residence that cannot be excluded or limited by contract.
13.1 The Company reserves the right to amend, update, or replace these Terms & Conditions at any time. Amendments will be posted on this page with an updated "Last Updated" date. Where changes are material, the Company will endeavour to provide reasonable advance notice via email or an on-Platform notification.
13.2 Your continued use of the Platform following the publication of any amendment constitutes your acceptance of the revised Terms. If you do not agree to the amended Terms, you must cease using the Platform and close your Account in accordance with Clause 11.2.
13.3 The current version of these Terms & Conditions supersedes all prior versions. In the event of any conflict between these Terms and any other document on the Platform, these Terms shall prevail unless expressly stated otherwise.
If you have any questions, concerns, or complaints regarding these Terms & Conditions or any aspect of the pg1x2 Platform, please contact our support team. Our Indonesian-speaking agents are available 24 hours a day, 7 days a week across WIB, WITA, and WIT time zones.
Committed to Fair Resolution: pg1x2 is committed to resolving all Member disputes promptly and fairly. If our support team is unable to resolve your concern to your satisfaction, you may escalate the matter through the dispute resolution process described in Clause 12.3.
These Terms & Conditions are underpinned by six commitments that define how pg1x2 operates and how we treat every member on the platform.
Member funds are held separately from Company operating funds. Your Wallet balance is protected and returnable upon Account closure, subject to standard KYC verification.
Every RNG-based game on pg1x2 uses independently certified random number generators. Our live dealer studios are operated by regulated providers including Evolution Gaming and Pragmatic Play Live.
All wagering requirements, time limits, and eligible games are clearly stated for every Bonus before you claim it. No hidden clauses, no retroactive changes to active Bonus terms.
Your personal data is protected by 256-bit SSL encryption and handled in accordance with our Privacy Policy. We do not sell or share your data with unauthorised third parties.
Deposit limits, loss limits, session reminders, cooling-off periods, and self-exclusion are all built into the platform and are free to use. We actively encourage members to use them.
Native Indonesian-speaking agents are available around the clock across all Indonesia time zones (WIB, WITA, WIT) to assist with any Account, payment, or game-related query.
If you have any questions about these Terms & Conditions, our support team is available 24/7 in Indonesian and English. Or explore the platform to see what pg1x2 has to offer.